Challenge a Penalty Charge Notice

You have two opportunities to challenge a Penalty Charge Notice (PCN) depending on its stage of progression.

Please note: If you have been issued with a Bus Lane Penalty Charge Notice (PCN) and you wish to make a represetation against it then you will be required to select Representation from this page.

Please note: we will aim to answer your challenge/representation within 7 to 10 working days. If you provide us with your email address when completing an informal challenge, your response will be emailed to you. Please ensure you check your junk/spam mail box. Responses to representations will be sent postally, unless an email response is asked for.